11-21-2017 08:50 AM
As I mentioned in a prior post in on this topic they replaced the torsion axels and two new tracks. I thought this fixed it, however as I have put more hours on the machine the problem is still there. I attempted to trade it in but the Cat dealer here in the North East (won't mention his name) would not give me enough to make it work, I don't think they wanted the problem in their inventory. So still no resolution, and the dealer is not responding anymore.
I believe some machines have a basic frame problem that cannot be adjusted out, unfortunately you have one of those also. The Cat dealer refuses to except responsibility. New tracks helped, just gave it more time to wear out, did not fix the problem. Good Luck Keep us posted on your progress.
11-21-2017 07:31 AM
I believe it is due to bent Tortion Bars. CAT doesn't want to admit it though because its so expensive. Their fix seems to be putting triple flange front and rear idlers on it, but all that does is help keep your tracks from falling off. I highly suggest you start working on warrany now and make sure its fixed PROPERLY. GOOD LUCK!
03-17-2017 12:22 PM
Unfortunatly no, and it has been a real nightmare dealing with the authorised dealer in this area, being upstate New York. What are are you in?
11-30-2015 06:02 PM
11-30-2015 05:48 PM
The Cat service center in Batavia replaced the torsion axels and two new tracks. I would check with them to see if you have the same issues. However as I put more hours on mine it looks as if it is staring to wear uneven again, so I am not sure if we have my problem licked yet. I have been very busy this year and have not been able to bring it to their attention. Let me know how you make out.
11-30-2015 02:54 PM
I have been dealing with almost the exact same issue as you with my 2015 CAT 259D. My tracks are tilted in at the top, just like yours, the outer metal track guides/pins are always riding against the front idlers and are wearing down fast. My tracks always peel out in the front, so when you look at the machine from the front, the tracks look like they are "toed out". My rear torsion bars have that same big gap at the bottom and the inboard cleats on the surface of the track are wearing faster than the outside. Have been back and forth to the dealer three times in two months. They can't figure it out. What was the cause for yours?? Machine has 60 hours and has never even been in the dirt yet. Anybody???Thanks.
09-21-2015 07:44 PM
Sorry for the Delay in closing this out, but I have been busy working my 259B3. I will say, I know why I always run Cat equiptment. Cat was not sure what caused the excessive wear, might have been something I did or something not just right from the factory. However Cat did all the necessary repairs at no cost to me, and I was back to work in three days, no questions asked.
This is exactly why I alway run Cat. They stand behind thier product 110 % and keep contractors like me working and making money - Thanks again to Cat and all the representatives that worked on this issue.
06-22-2015 03:36 PM
The Service Manager at our Batavia, NY location is going to reach out to you via email to assist you with your problem.
06-18-2015 12:51 PM
Sorry for the delay, I've sent your message to our Undercarriage team. I will update you soon when we find the appropriate contact to assist!